🩺 System Health

📈 Metrics & Trends

📋 Routing Rules — how every order is decided, in priority order

🔎 Inventory Lookup

Type a full SKU, or just part of it (e.g. KZ110) to see the whole family and pick the one you want. Shows San Diego + Dallas stock in SkuVault, what Shopify shows, and whether they're in sync. Click a 📍 quantity to see the exact bin locations that hold it — no need to open SkuVault.

🔀 Order Search & Re-route

Find any order by number to see how it routed, its warehouse split, ShipStation status/tracking, and any hold or exception — then re-push it to the other warehouse if needed.

📦 Held Orders Queue

These orders are held on purpose during their edit window so the customer can still change the address, size, or items before the order is locked to a warehouse. Every order routes automatically when its timer ends — nothing here is stuck or broken, and you don't need to do anything. A status of “Ready — routes next cycle” simply means the edit window has passed and the order will be sent on the next automatic run (every few minutes). Use Route Now only if you want to push a specific order through immediately.

⚖️ Warehouse Balancing & Transfers

Split shipments are one of the biggest costs of running two warehouses — an order that ships from both San Diego and Dallas pays freight twice. Use the analyzer to see which SKUs to move (and where) to prevent the most splits, or create a manual transfer to NRI Canada. Every transfer is tracked end-to-end and nothing is removed from any warehouse until the checklist is worked through.

🔎 Rebalance Analyzer (San Diego ⇄ Dallas)

Ranked by how many splits each move would prevent, using your real split history + live stock. Edit any quantity (0 to skip), then Create Transfer(s). Rows heading the same direction are grouped into one transfer. Read-only until you create — it never changes inventory itself.

➕ Manual Transfer

Create a transfer by hand — e.g. ship from San Diego or Dallas to NRI Canada, or any ad-hoc move. Add SKUs and quantities, pick source and destination, then create.

🚚 Transfers In Progress

Everything going and coming, with the linked ShipStation & SkuVault references so anyone can find the paperwork. Work each transfer through its checklist — it stays here from created to closed.

📝 Recent Routing Decisions

🚩 Orders with Issues — click an order number to see its items and which are out of stock

🔄 Recent Inventory Syncs

👥 Users & Access

Each teammate signs in with their own username and password. Admin (owner) has full control — users, keys, per-store cutover, sender emails, alerts and audit log. Staff get the warehouse portal only: view and work orders, holds, exceptions, inventory lookup and re-routing. They cannot rotate keys, turn stores on/off, change store settings, or see the audit log. Deactivating a user (or resetting their password) immediately signs them out everywhere.

🔑 My Account

Change your own password. You'll stay signed in on this device; all other sessions are signed out.